As the organisation looked to grow, through funding, partnerships, and expansion beyond Essex, there was a clear gap. Investors couldn’t see the impact, and new audiences couldn’t find the support.
The original website focused heavily on explaining what the services were and why the problem exists; but it wasn’t showing and results, transformation, or the scale of the work already being done
So while the organisation was actively solving a problem in real life, online it felt like it was just being talked about.